Privacy
Notice of Privacy Practices
This Notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully. Effective date: October 12, 2020.
AllMedRx ("AllMedRx") is committed to maintaining your privacy, and we take our responsibility for safeguarding your Protected Health Information very seriously. AllMedRx is required by the Health Insurance Portability and Accountability Act ("HIPAA") to provide you with this Notice to help you understand how we may use or share Protected Health Information about you that we obtain to provide services to you. "Protected Health Information" is information we receive to provide services to you that identifies you, or could be used to identify you, and relates to your past, present, or future physical or mental health, treatment, or payment for treatment. Protected Health Information includes your medication history, medical conditions, health insurance information, and other information we use to provide your prescriptions. This Notice applies to AllMedRx Specialty Pharmacy and all of its subsidiaries. If you have any questions about this Notice, please contact the AllMedRx Privacy Office at the address listed at the end.
How We May Use and Disclose Your Protected Health Information
The following categories describe the typical ways we may use and disclose your Protected Health Information without your written authorization.
For Treatment. Protected Health Information obtained by AllMedRx will be used to dispense your prescription medications and provide the treatment and services you receive. We may disclose it to doctors, nurses, or other health care providers involved in your care, and we may seek Protected Health Information about you from other providers and health information networks — for example, requesting your medical records from your doctor in order to fill your prescription. For Payment. We may use or disclose your Protected Health Information to bill and collect payment for the products or services we provide — for example, contacting your insurance company or health plan to obtain payment for your prescriptions. For Health Care Operations. We may use and disclose your Protected Health Information for our day-to-day operations, such as monitoring the performance of our staff and pharmacists or improving the quality and effectiveness of the services we provide.
We may also use and disclose your Protected Health Information without your written authorization in the following situations.
Business Associates. We may contract with third parties to perform services for us, such as accounting, consulting, or information technology. Where these service providers — called Business Associates — need access to your Protected Health Information to perform those services, they are required by law and by contract to protect it. Disclosures to Parents or Legal Guardians. We may release a minor's Protected Health Information to their parents or legal guardians consistent with applicable law; for example, a parent may order prescriptions on behalf of a minor child and access the child's prescription history. As Required by Law. We will disclose your Protected Health Information when required to do so by applicable law.
To Avert a Serious Threat to Health or Safety. We may use and disclose your Protected Health Information to prevent a serious threat to your health and safety or to that of the public or another person. Organ and Tissue Donation. Consistent with applicable law, we may disclose your Protected Health Information to organizations involved in the procurement, banking, or transplantation of organs and tissue. Military and Veterans. If you are a member or veteran of the armed forces, we may disclose Protected Health Information about you as required by military authorities. Research. We may use or disclose your Protected Health Information for research authorized by applicable law, such as a study approved by a review body that protects the privacy of your information. Workers' Compensation. We may disclose Protected Health Information for workers' compensation or similar programs that provide benefits for work-related injuries or illness.
Public Health Activities. Applicable law may require or permit us to disclose certain Protected Health Information for public health reasons, such as preventing disease or notifying people of possible exposure; reporting reactions to medications, product problems, or recalls; reporting to your employer in limited circumstances; providing proof of immunization to a school; and notifying the appropriate authority if we reasonably believe you are a victim of abuse or neglect, to the extent permitted or required by law. Health Oversight Activities. We may disclose Protected Health Information to a health oversight agency for activities authorized by law, such as audits, investigations, inspections, and licensure.
Judicial and Administrative Proceedings. If you are involved in a lawsuit or dispute, we may disclose Protected Health Information in response to a court or administrative order, or to a subpoena, discovery request, or other lawful process, subject to the protections required by law. Law Enforcement. We may disclose your Protected Health Information to law enforcement officials as required by law or in compliance with a court order. Coroners, Medical Examiners, and Funeral Directors. We may disclose Protected Health Information to a coroner, medical examiner, or funeral director as necessary to carry out their duties. Correctional Institution. If you are or become an inmate of a correctional institution, we may disclose to the institution Protected Health Information necessary for your health and the health and safety of others. Specialized Government Functions. We may disclose your Protected Health Information to government units with special functions, as authorized by law.
Choices You Have About Certain Uses and Disclosures
For certain Protected Health Information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations below, please contact our Privacy Office: sharing Protected Health Information with family, close friends, a caregiver, or others involved in your care or in payment for your care; and sharing Protected Health Information in a disaster relief situation. Unless you object, we may disclose your Protected Health Information to a family member, close friend, or any other person you have identified, to the extent directly relevant to that person's involvement in your care or payment for your care. If you are unavailable or otherwise unable to tell us your preference before a disclosure, we may use our professional judgment to determine whether sharing your information is in your best interest.
Uses and Disclosures That Require Your Written Authorization
Any uses and disclosures of Protected Health Information not described above will be made only with your written authorization. This includes the use or disclosure of psychotherapy notes (to the extent we have any), the use or disclosure of Protected Health Information for marketing, and the sale of Protected Health Information, except in the limited circumstances where applicable law permits such use or disclosure without your authorization. If you provide us authorization to use or disclose your Protected Health Information, you may revoke that authorization in writing at any time by sending a revocation request to the address at the end of this Notice. If you revoke your authorization, we will no longer use or disclose your Protected Health Information for the reasons covered by that authorization, except that we are unable to take back any disclosures we have already made in reliance on it.
Your Rights Regarding Your Protected Health Information
You have the following rights regarding your Protected Health Information. Access. With certain exceptions, you have the right to review and obtain a copy of your Protected Health Information by submitting a written request to the AllMedRx Privacy Office. Amendment. If you believe Protected Health Information in your record is incorrect or incomplete, you may ask us to amend it by submitting a written request that includes your reason; if we deny the request, we will provide a written explanation. Accounting of Disclosures. You may request a list of certain disclosures of your Protected Health Information made in the six years prior to your request; this excludes disclosures for treatment, payment, health care operations, and certain others.
Restricting or Limiting Disclosure. You may request additional restrictions on our use or disclosure of your Protected Health Information. We are not required to agree, except in the specific circumstance required by law where the disclosure is to a health plan for payment or health care operations, is not otherwise required by law, and relates solely to a product or service you have paid for in full. Alternate Communications. You may request that we communicate with you about health matters in a specific way or at a specific location; your request should specify how or where you wish to be contacted, and we will accommodate all reasonable requests. Paper Copy of This Notice. You may obtain a paper copy of this Notice at any time by contacting the AllMedRx Privacy Office, even if you have agreed to receive it electronically. Notification in the Event of a Breach. We are required by law to maintain the privacy and security of your Protected Health Information, and we will notify you if a breach occurs that may have compromised it.
Changes to This Notice
We reserve the right to change this Notice, including with respect to Protected Health Information we already have about you as well as information we receive in the future. We will post a copy of the revised Notice on our website along with its effective date.
Complaints
We take your privacy seriously and welcome your questions and feedback. If you believe your privacy rights have been violated, you may file a complaint with AllMedRx or with the Secretary of the U.S. Department of Health and Human Services. To file a complaint with AllMedRx, contact the AllMedRx Privacy Office in writing. You will not be penalized or retaliated against for filing a complaint.
Contact Us
All correspondence related to this Notice of Privacy Practices should be submitted to the AllMedRx Privacy Office: AllMedRx Specialty Pharmacy — Privacy Office, 11940 U.S. HWY 1, Suite 160, Palm Beach Gardens, FL 33408. Privacy Office: 855-346-0944. Phone: (561) 557-1645. Email: customerservice@allmedrx.net.