Privacy
Privacy Policy
This Privacy Policy explains how AllMedRx collects, uses, and protects information when you visit and use our website. Last updated: May 31, 2026.
1. Introduction
This Privacy Policy explains how AllMedRx Specialty Pharmacy ("AllMedRx," "we," "us," or "our") collects, uses, and protects information when you visit and use our website (the "Site"). We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy applies to information collected through the Site. It does not govern how we handle Protected Health Information ("PHI") in connection with providing pharmacy services to you — that is described separately in our Notice of Privacy Practices, which is provided under the Health Insurance Portability and Accountability Act ("HIPAA"). Where information you provide through the Site is or becomes PHI handled by our pharmacy, our Notice of Privacy Practices governs that information.
2. Information We Collect
Information you provide to us. When you use our website forms — such as the prescription transfer, prescription refill, or contact forms — or otherwise communicate with us, we may collect information you choose to provide, such as your name, date of birth, email address, phone number, mailing address, the name of your prescriber or pharmacy, and the medication or request details you submit. Please provide only the information reasonably necessary for your request, and do not submit sensitive health details through these forms, which are not a secure messaging channel. Information collected automatically. When you visit the Site, certain information may be collected automatically, including your IP address, browser type and version, device type, operating system, the pages you view, the dates and times of your visits, and similar diagnostic and usage data. This information helps us understand how the Site is used and to maintain its security and performance. Cookies and similar technologies. We may use cookies and similar technologies to operate the Site, remember your preferences, and analyze Site traffic. You can set your browser to refuse some or all cookies or to alert you when cookies are being sent; however, some parts of the Site may not function properly without them.
3. How We Use Information
We use the information we collect to: respond to your inquiries and requests; route prescription transfer, refill, and contact requests to the appropriate member of our team; operate, maintain, and improve the Site; monitor and protect the security and integrity of the Site; communicate with you about your requests; and comply with our legal and regulatory obligations. We do not sell the personal information you provide through the Site.
4. How We Share Information
We may share information collected through the Site in the following limited circumstances: Service providers. We may share information with vendors who perform services on our behalf — such as website hosting, analytics, and communications — and who are permitted to use the information only to provide those services to us. Legal and safety. We may disclose information if required to do so by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect the rights, property, or safety of AllMedRx, our patients, or others. Business transfers. If AllMedRx is involved in a merger, acquisition, reorganization, or sale of assets, information collected through the Site may be transferred as part of that transaction, subject to the commitments in this Privacy Policy. We do not share information collected through the Site with third parties for their own marketing purposes.
5. Protected Health Information
Information that relates to your health, medications, or treatment and that is held by our pharmacy is Protected Health Information governed by HIPAA and by our Notice of Privacy Practices, not by this Privacy Policy. Our Notice of Privacy Practices describes how we may use and disclose PHI, and your rights regarding that information. To the extent anything in this Privacy Policy conflicts with our Notice of Privacy Practices with respect to PHI, the Notice of Privacy Practices controls.
6. Data Retention
We retain information collected through the Site for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You transmit information to us at your own risk, and you should not send sensitive health information through unsecured website forms or email.
8. Your Choices
You may choose not to provide certain information, though this may limit your ability to use some features of the Site or to submit certain requests. You may adjust your browser settings to manage cookies. If you receive non-essential communications from us, you may opt out of them by following the instructions in those communications or by contacting us; we may still need to contact you about matters directly related to your requests or your care. Depending on where you live, you may have additional rights regarding your personal information under applicable state law, such as the right to request access to, correction of, or deletion of certain information. To make such a request, contact us using the information below. We will respond as required by applicable law.
9. Children's Privacy
The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from children through the Site. If you believe a child has provided us with personal information through the Site, please contact us so we can take appropriate steps.
10. Third-Party Links
The Site may contain links to third-party websites or services that we do not own or control. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party site you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Site after the updated Privacy Policy takes effect constitutes your acceptance of the changes.
12. Contact Us
If you have questions about this Privacy Policy, you can reach us at: AllMedRx Specialty Pharmacy, 11940 U.S. HWY 1, Suite 160, Palm Beach Gardens, FL 33408. Phone: (561) 557-1645. Email: customerservice@allmedrx.net.